Thursday, May 28
The opening day combined institutional remarks with a strategic sector outlook, addressing the global economic context and key risks such as cybersecurity, reinsurance and critical infrastructure. It also explored trends such as digitalization and the impact of AI on corporate health. Access the session videos from May 28 and relive the highlights.
Welcome
Eduardo Pérez de Lema – Chairman | Mapfre Global Risks
Trust and strength in an uncertain environment
Mapfre Global Risks celebrates its conference by highlighting trust as the core of its business in an uncertain global context. The company underscores its strength, growth and record results, supported by diversification and prudent management. It also focuses on people, technology and human-centered AI to address future challenges.
- The global environment requires greater adaptability in the face of geopolitical uncertainty and technological disruption.
- Trust and credibility remain the key differentiating factors in the insurance business.
- Financial strength is based on diversification, balance and disciplined management.
- Transformation combines talent, digitalization, cybersecurity and people-centered AI.
Introduction
Bosco Francoy – CEO | Mapfre Global Risks
Relationship, prevention and the value of insurance
The conference highlights long-term relationships as core to insurance. Beyond policies, the focus is on prevention, understanding risk and its business impact. In a complex and changing environment, insurance is positioned as a strategic tool that provides stability, supports decision-making and enables sustainable growth.
- Insurance is redefined as a strategic tool that not only protects but also enables operations, investment and growth with stability.
- Prevention and risk knowledge are key levers to reduce volatility and improve business decision-making.
- Current risks are more complex and less transferable, requiring stronger technical capabilities and structural vision.
- Long-term relationships deliver real value, based on consistency, service and full-cycle support.
Rebranding Mapfre Global Risks
Juan Francés – Corporate Manager of Brand and Reputation | Mapfre
Rebranding as an expression of change
Mapfre Global Risks redefines its brand as a strategic asset that goes beyond visuals to reflect its real evolution. In a complex environment, the brand acts as a system of trust and decision-making. The rebranding responds to business transformation and positions the company as a close partner, fostering more bidirectional relationships.
- The brand is consolidated as a strategic asset that brings order to uncertainty and reinforces trust in complex markets.
- The rebranding reflects a real business transformation, not just an aesthetic or communication change.
- The company evolves toward a partner positioning, closer and more engaged with clients.
- The new identity combines visual and conceptual evolution to drive consistency, relevance and emotional connection.
Economic outlook and conflict in the Middle East
José Luis Jiménez – CFO | Mapfre
Current geopolitical and economic insights
The analysis links historical and current conflicts to explain the geopolitical context, highlighting the geoeconomic dimension and its impact on markets, energy and supply chains. High global uncertainty contrasts with apparent financial stability, while structural risks and rising debt outline a complex short-term scenario, despite a long-term optimistic outlook.
- Conflicts are largely driven by economic and power motivations, with historical parallels reinforcing recurring patterns.
- The Middle East crisis stresses energy and trade, particularly affecting Asia due to its oil dependency.
- A disconnect exists between financial markets and real risks, which may lead to significant future adjustments.
- In the long term, growth and innovation support an optimistic outlook despite current uncertainty.
Panel discussion
Security and cyber risks: How to manage and ensure the invisible risks?
Moderator: Julien San Quirce – Head of Underwriting – Liability and Financial Lines Area | Mapfre Global Risks
Speakers:
- Ignacio del Corral: Global Head of Corporate Insurance | Santander
- Macarena Bandres: Cyber Placement Leader for Europe | Marsh
- Daniel Largacha: Cybersecurity Manager | Mapfre
Cyber risk: impact and strategic management
The discussion analyzes cyber risk as a systemic, cross-cutting and evolving threat, where human factors, culture and interconnection amplify its impact. Measurement is complex and requires dynamic approaches, while AI and quantum computing redefine threats. Insurance, together with public-private collaboration, emerges as a key resilience pillar.
- Experts agree that cyber risk is volatile, contagious and difficult to quantify, requiring dynamic models and cross-functional coordination.
- Organizational culture is identified as the main gap, ahead of technology, impacting corporate resilience.
- AI and quantum computing expand risk and require anticipation of structural changes in security and operations.
- The insurance market provides coverage and services but requires public support to address systemic risks.
Panel discussion
Reinsurance macro environment
Moderator: José López González – Deputy General Manager of Business | Mapfre
speakers:
- Bryan Dalton: SVP, Chief Underwriting Officer – Property | Rennaisance Re
- Tim Jehnichen: General Manager | Munich Re España
- Pablo Muñoz: CEO Facultative Reinsurance | Gallagher Re
Reinsurance: cycle, risks and strategic value
The panel addresses the reinsurance environment in a soft market with high competition and pricing pressure, where technical discipline, capital management and risk selection are key. Geopolitical uncertainty and catastrophic risks become structural, driving innovation, better data usage and a partnership-based strategic approach.
- Participants agree that the soft cycle requires balancing growth and profitability through selective underwriting and diversification.
- Geopolitical and climate uncertainty is constant and must be integrated into risk decisions without halting activity.
- Catastrophic events and unmodeled risks increase complexity, requiring better data, prevention and innovation in solutions.
- Differentiation lies in strategic relationships, transparency and the ability to provide intelligence beyond price.
Expert session
Data Centres: engine of the new digital economy
Iván Delgado de Robles: Insurance Manager Risk | ACS
Data centers: strategy and integrated management
ACS is driving a global data center platform amid AI growth, expanding from construction to operations with BlackRock as a partner. The model integrates development, financing and risk management in highly demanding energy and contractual assets, where scale, resilience and insurance coverage are essential.
- Strategy combines global presence, financial partnerships and access to hyperscalers to capture growing demand.
- Success depends on energy supply, critical supply chain management and strict service levels.
- Risks include construction, operations and contractual penalties, with complex coverage needs.
- Sector expansion reflects a structural AI-driven opportunity, with challenges in efficiency, resilience and scalability.
Talk
Maritime and logistics corridors: the role of critical infrastructure
Moderator: Alev Sümer – Underwriting Management Associate | Mapfre Global Risks
Speaker: Hakan Kayganacı: CRO | CoreX Holding
Risk and resilience in global terminals
The dialogue analyzes how geopolitical, cyber and climate risks transform management and investment in global terminals. Risk is integrated from design, not only transferred, promoting stronger collaboration with insurers. Resilience emerges as a strategic axis in interconnected environments.
- Country risk and geopolitics shape investments, requiring diversification, regulatory analysis and liquidity management.
- Cyber risk grows with digitalization, highlighting IT/OT vulnerabilities and the need for improved modeling.
- Climate change impacts financing and design, incorporating physical and regulatory measures.
- Greater collaboration with insurers is required, with tailored solutions and data-driven approaches.
Panel discussion
European captives and international programmes
Moderator: Bosco Francoy – CEO | Mapfre Global Risks
Speakers:
- Laurent Nihoul: CEO | FERMA
- François Beaume: President | AMRAE
- Luis Lancha: President | AGERS
Captives: strategic hub of global risk
The panel analyzes the rise of captives in Europe as a response to insurability gaps and increasing complexity. Captives play a central role in international programs, requiring adapted regulatory frameworks. Risk managers evolve toward strategic roles integrating financing, resilience and decision-making.
- Market hardening drives captives growth as key risk financing tools.
- France leads reforms while Spain advances to position itself as a hub.
- Captives become central to global programs, combining retention and transfer.
- Risk managers evolve toward strategic roles focused on resilience and value.
Expert session
The future of workplace health in a world powered by AI
Pedro DÃaz Yuste – CEO | Savia
AI in corporate digital health
The session shows how artificial intelligence transforms corporate health, improving prevention, access and efficiency. It enhances services, personalizes care and boosts productivity. The Savia case demonstrates real impact in telemedicine and reduced in-person visits.
- AI enables more preventive healthcare through early detection and personalization.
- Digital services improve access and employee experience.
- The Savia case shows strong impact on efficiency and satisfaction.
- AI drives productivity, well-being and efficiency in organizations.