Vision, Mission, Values
Our vision is to be Your trusted global insurance company, for you, for everyone, in every country in the world.
We want to be the benchmark that all clients think of when they need an insurance solution to protect themselves and their families, their belongings and also when they are seeking a financial institution to trust with their future.
We are people who look after people, and it is our MISSION to be a multinational team that works to constantly improve services and develop the best possible relationships with our clients, distributors, providers, shareholders and society in general.
This is a commitment to continuous improvement that we fulfill through our Values and which helps us to execute our Mission and achieve our Vision.
These values are: solvency, understood as financial strength with sustainable results, with international diversification and a consolidated position in different markets; integrity, which comes about through ethical action on the part of everyone and a socially responsible focus in all our activities; vocation for service, understood as the permanent quest for excellence and the continuous initiative aimed at caring for our client relationships; innovation for leadership, the eagerness to continuously succeed and improve, a different way of thinking to see what others have not seen and incorporate these advances in the business, because ongoing innovation is vital in such a global and competitive environment; and conducting our activities with a committed team that is fully involved in the MAPFRE project and the constant training of our people and the development of their skills and capacities.